Leading for Improvement Part 6: Pull the team together to start and sustain the improvement process.

We’ve all heard it. Teamwork makes the dream work. There is no I in team. These things have absolute truth to them, but the idea of working to improve a school or district requires more than a mental belief that teamwork matters. It requires work, and as much as I have heard those charged with leading improvement efforts talk about the importance of teamwork, I have heard less talk about the last part of that word: work.

As a leader of a change initiative, our communication must be clear to those we serve. We have a responsibility to be transparent with others about the work that is required for change. That work includes the need for collaboration, meaning members of the team must work together, think together, struggle together, and win together. It is messy and it’s challenging, but if we can get the work part and the together part right, it is quite rewarding.

Our improvement journey must always commence with a focused effort on the collective. That is, we start with making sure everyone on the team knows, understands, and believes they are a valuable part of the change that is about to occur, their efforts matter, and their work is critical to accomplishing organizational goals. Once we have reached this level of consensus among the team, we can begin the work of making sure everyone has clarity regarding what needs to change and why change must take place. Clarifying and communicating the what and why of change should happen often. The work of change is always accompanied by the how of change when improvement efforts are successful. This work of focusing on the collective, the team, should not end once the school or district has met its’ goals. Instead, it should remain at the very essence of the organization’s efforts. This is what starts and sustains improvement-an understanding that it takes work and that work must include everyone on the team.

Finish what you start by being sure to start the way you wish to finish. This means bringing the same energy, effort, and focus consistently to the work. A lack of consistency can sabotage well-intended plans for improvement, and result in a strong start only to be followed by a weak finish. The key is in being disciplined enough to understand that your quest for improvement is directly related to the consistency of your efforts. Steady wins the race!

Until next time, be you! Be true! Be a hope builder!

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